Frequently Asked Questions

Rift74 is a custom MMORPG server inspired by classic Tibia gameplay, with its own economy, progression pace, and event flow.

Use the Register page, confirm your email, then create your first character in your account panel.

Yes. The server is free to play. Premium status is optional and unlocks additional conveniences and access perks.

Use the Download page to get the latest official client package.

Use Account Recovery. If you still have access to the registered email address, request a password recovery link. If you lost access to that email address, use your Recovery Key to update the account email and receive the recovery link at the new address.

Yes. Both options are available under your account settings: Change Email and Change Password.

No. Any automated software, scripted behavior, or tool that gives unfair gameplay advantage is forbidden. Review Rules before playing.

No. Using a physical method to keep repeated input active is treated like unattended macro behavior and is not allowed.

No. Device count and number of internet links do not change the one-character rule.

No. Sharing the same connection is not a violation by itself. What matters is respecting gameplay rules while online, especially one character per player.

No. If the first character is still online, switching to another character is treated as multi-client usage.

It is not automatically punishable in every case, but abusive usage (for example, persistent blocking behavior) may be treated as game weakness abuse.

Yes. These services are allowed and may even help connection stability. They must not be used to hide rule violations.

Yes, simple remapping/binding is fine. What is not allowed is programming macro sequences or automated repeats through mouse software.

Send a detailed report through the Contact page. Include character names, world, time, and evidence when possible.

Yes, remote desktop access is allowed for manual play. Built-in automation/macro features from those tools remain prohibited.

After logging in, go to Account Characters and use the available actions to create, edit, recover, or remove characters.

Use Who is Online, Highscores, Kill Statistics, and Death Row.

You can create/join guilds in Guilds and browse available properties in Houses. Access requirements depend on each feature.

Check your Criminal Record first. For review requests, contact staff through the Contact page.

The map is divided into sectors of 32x32 SQMs. Starting from server save, 8 sectors are cleaned every minute, beginning at the top-left corner. Because of that, it is possible to predict the cleanup time for each area of the map. This is the original Tibia 7.4 mechanism. It was not created by us, and we intend to keep it unchanged. Our fansite map at OpenTibia: Rift74 Map can help: Enable Sector borders to see the cleanup time for each sector. Enable Refreshable tiles to see exactly which SQMs are cleaned. When using those tools, always verify that the displayed timing matches the server save schedule. The fansite is meant to help, but timing may be shown incorrectly if there is any synchronization issue or if the player's location is detected incorrectly. The first sector should start cleaning close to server save, which is configured for 10:00 UTC. That makes it easier to identify safe SQMs for leaving loot bags while hunting. For custom Rift74 areas, however, refreshable SQMs must be discovered manually, because the cleanup tiles are based on the original Tibia map. Cleanup for a sector only happens when no player is close enough to protect it. The game checks a 63x63 SQM area centered on the sector being cleaned. This covers the whole sector and part of the nearby sectors, but not every SQM of every adjacent sector. Player position also affects which floors are protected: If a player is on the surface or above it, they protect surface floors in that checked area. If a player is below the surface, they protect only from 2 floors above to 2 floors below their current floor. For example, a player one floor underground protects the surface near them, but only inside that 63x63 SQM checked area. Because of this, being in a neighboring sector does not always protect your items. If you move too far from the center area of the sector where your item is, that sector may still be cleaned even if you are nearby underground.

Premium time is purchased with coins in your account panel. Spending 250 coins adds 30 days of premium time to that account.

Yes. Buying additional premium time with coins extends your active premium period.

Refunds are possible only for unused coins. See details in Terms of Use before requesting a refund.

Accounts involved in payment reversals may be temporarily restricted until the payment issue is resolved.

Use this baseline setup to reduce perceived input delay on key repeats. 1. Press "Win + R". 2. Type "control.exe keyboard" and press Enter. 3. In Keyboard Properties (Speed tab), set Repeat delay close to Short and Repeat rate close to Fast.

In some cases this is a false positive. Smaller game clients can be misclassified because launchers and auto-updaters download files and connect to update servers, which may look suspicious to some antivirus engines. If Microsoft Defender blocks or quarantines the client, add the full client folder to exclusions: Press "Win + R" and run "ms-settings:windowsdefender". Open Virus & threat protection. Under Virus & threat protection settings, click Manage settings. Scroll to Exclusions -> Add or remove exclusions. Click Add an exclusion -> Folder, then select the Rift74 client folder. Important notes: Select the folder that contains all client files. If your browser blocks the download immediately, temporarily disable real-time protection, download and extract the client, add the folder exclusion, then enable protection again. If the client still does not start, download a fresh client package and retry. Known issue (some Windows 11 builds): Windows Security may open with a black screen. Fix from Microsoft here.

The official client is currently native for Windows. If that changes, updates will be published in our news and FAQ.

Re-download the latest client package. Run the client as administrator. Check your antivirus quarantine history. If the issue persists, contact staff through the Contact page with screenshots and error details. Check whether your computer date/time and timezone are correctly set and synchronized. Some client integrity checks require your system clock to be close to real time and may fail if it is heavily out of sync.

Send detailed reports through the Contact page. Include character name, date/time, and reproducible steps whenever possible.

Use Rules and Terms of Use for the official behavior and service policies.